Robots and cobots are vital to supply chain work, but they are only part of the equation.

The Committee of Sponsoring Organizations of the Treadway Commission published a framework for imposing internal controls over robotic process automation. COSO is jointly sponsored by the American ...

UiPath CEO Daniel Dines advocates for agentic AI as the next frontier in enterprise automation, complementing RPA by ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq:NICE) today announced a new framework for integration with cognitive software vendors, enabling organizations to take their customer self-service channels ...

Automation directly impacts customer experience (CX). Software like Reflexis can automate price checks and cut customer wait times by 80%. Robots like LoweBot can guide customers to the proper aisle ...

Prodapt Solutions, a leading provider of consulting, transformation, and outsourcing services to communications service providers (CSPs) and digital service providers (DSPs), entered into a strategic ...