To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the …

Setting up a service request for a repair or replacement with Nintendo is fast, easy, and secure. You can troubleshoot your Nintendo Switch 2, Nintendo Switch, or Nintendo 3DS family …

At the end of troubleshooting you will be presented with the best repair or replacement options available to you. Help with audio or video issues, power troubleshooting, error messages and …

This page will help you to find information about how to set up a service request order for your Nintendo product. If you aren't able to find the answer you need, you can find more information …

Important: You must set up a service request order with Nintendo before you can send in a Nintendo product for repair or replacement. To get started, set up a service request.

We are only able to repair or replace products for residents of the U.S. and Canada. Also, we do not repair, replace, or modify products made for use in other countries.

Use this article when a Nintendo Switch system won’t turn on, the screen stays black or off, or the system stays stuck in sleep mode.

Steps to help when the screen appears to be frozen, or stops moving, and will not respond.

If the system screen remains a solid color, the Nintendo Switch system will need to be repaired. For your convenience, Nintendo provides a quick and easy-to-use online repair process.

Steps for when: The console screen on the Nintendo Switch 2 console has cracks, blotches or runny colors. The console screen seems dim or has a yellow tint. The console screen appears …